Effective October 8, 2026

Privacy Policy

ALTIVUS Soccer Academy (“ALTIVUS,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of our players, parents, guardians, customers, and website visitors.

This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, register for academy programs, participate in activities, or communicate with us.

1. Information We Collect

Depending on how you interact with our academy, we may collect:

• Parent or guardian names and contact information
• Player names, ages, and dates of birth
• Email addresses and telephone numbers
• Registration and membership information
• Payment and billing information processed through our payment providers
• Emergency contact and relevant medical information voluntarily provided for participant safety
• Communications, inquiries, and customer service requests
• SMS messaging preferences and consent records
• Website usage information collected through cookies or similar technologies, where applicable

2. How We Use Your Information

We use personal information to process registrations and memberships; coordinate training, camps, games, and events; communicate with participants and families; send confirmations, schedules, reminders, and important notifications; respond to inquiries; process payments; maintain records; improve our services; send promotions when appropriate consent exists; maintain participant safety; and comply with legal obligations.

3. SMS Messaging and Consent

ALTIVUS may offer an optional SMS messaging program to people who expressly consent. Messages may include registration confirmations, membership information, training schedules, practice reminders, event updates, cancellations, customer support communications, and academy announcements. Promotional messages will only be sent when the recipient has provided the appropriate separate consent.

Message frequency varies. Message and data rates may apply. Opt out at any time by replying STOP. For help, reply HELP or contact info@altivussoccer.com. Consent to receive texts is not a condition of purchasing services, registering, or participating.

4. SMS Information Privacy and Non-Sharing

ALTIVUS does not sell, rent, or share mobile phone numbers, SMS opt-in information, or text-message consent data with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be shared with third parties for their own marketing.

We may use service providers solely to deliver messages on our behalf under appropriate confidentiality and data-protection obligations. Those providers are not authorized to use this information for their own marketing.

5. Information Sharing

We may share limited personal information with trusted service providers when reasonably necessary to operate the academy, including registration platforms, payment processors, website hosting services, and communications providers. We may disclose information when required by law, to protect participant safety, or to protect our legal rights. We do not sell personal information to third-party marketing companies.

6. Children’s Privacy

Parents or legal guardians are responsible for providing registration information for minor participants and authorizing necessary collection and use of their children’s information. We collect children’s information only as reasonably necessary to administer programs, communicate with families, and support safety. We do not knowingly collect personal information directly from children under 13 through our website without appropriate parental consent.

7. Information Security

We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or misuse. However, no internet-based system or electronic communication method can be guaranteed completely secure.

8. Information Retention

We retain personal information only as long as reasonably necessary to provide services, maintain required records, resolve disputes, and meet applicable legal obligations.

9. Your Privacy Choices

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal and recordkeeping requirements. You may unsubscribe from promotional emails using the provided instructions and opt out of SMS messages by replying STOP.

10. Third-Party Websites and Services

Our website may link to third-party websites, registration systems, or payment processors. These services may maintain separate privacy policies, which we encourage you to review.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted here with a revised effective date.

12. Contact Information